Lin Ai

I am a Senior Applied Scientist at Microsoft in the IDEAS Research group led by Scott Counts. My current work focuses on context-aware productivity agents, with an emphasis on workflow/workstream understanding, user and agent telemetry, and evaluation of human-agent interaction.

I received my Ph.D. in Computer Science from SpeechLab at Columbia University, advised by Prof. Julia Hirschberg. My dissertation, Towards Trustworthy AI: Detecting, Understanding, and Mitigating Information Disorder, developed NLP methods for misinformation, propaganda, malicious intent, radicalization, and LLM-enabled manipulation.

Broadly, I build trustworthy, context-aware human-agent systems, grounded in NLP, LLM safety, information disorder, and responsible AI.

research map Trustworthy, context-aware human-agent systems Connecting agent interaction, workflow understanding, safety, and information integrity.

Human-agent interaction

Interactive deep research Multi-agent teamwork Agent evaluation

Workflow understanding

User and agent telemetry Workstream discovery Workflow diagnosis

Safety and manipulation defense

Personalized SE defense ConvoSentinel Speech manipulation

Information integrity

Propaganda analysis Narrative intent Misinformation detection Novelty and curation

news

Nov 10, 2025 I’m starting at Microsoft and moved to the Bay Area!
Nov 04, 2025 Thrilled to be at EMNLP 2025, presenting our poster on AI x Health Coaching. Come by and say hi!
Sep 16, 2025 I defended my dissertation!
Jan 19, 2025 Thrilled to be at COLING 2025, presenting 2 oral papers. Come listen and connect!
Nov 12, 2024 Excited to be at EMNLP 2024, presenting 3 posters. Come say hi and check them out!

selected publications

  1. An Interactive Paradigm for Deep Research
    Lin Ai, Victor S. Bursztyn , Xiang Chen , Julia Hirschberg , and Saayan Mitra
    In Proceedings of the 43rd International Conference on Machine Learning, 2026
  2. TeamFusion: Supporting Open-ended Teamwork with Multi-Agent Systems
    Jiateng Liu , Victor S. Bursztyn , Lin Ai, Haoyang Wang , Sahil Choudhary , Saayan Mitra , and 1 more author
    arXiv preprint arXiv:2604.19589, 2026
  3. A Review of Incorporating Psychological Theories in LLMs
    Zizhou Liu , Ziwei Gong , Lin Ai, Zheng Hui , Run Chen , Colin Wayne Leach , and 2 more authors
    In Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics, 2026
  4. Detecting Mental Manipulation in Speech via Synthetic Multi-Speaker Dialogue
    Run Chen , Weifeng Liang , Ziwei Gong , Lin Ai, and Julia Hirschberg
    In Proceedings of the 16th International Workshop on Spoken Dialogue System Technology, 2026
  5. Personalized Attacks of Social Engineering in Multi-turn Conversations–LLM Agents for Simulation and Detection
    Tharindu Kumarage , Cameron Johnson , Jadie Adams , Lin Ai, Matthias Kirchner , Anthony Hoogs , and 4 more authors
    arXiv preprint arXiv:2503.15552, 2025
  6. Comparison-Based Automatic Evaluation for Meeting Summarization
    Ziwei Gong , Lin Ai, Harsh Deshpande , Alexander Johnson , Emmy Phung , Zehui Wu , and 2 more authors
    In Interspeech 2025, 2025
  7. NovAScore: A New Automated Metric for Evaluating Document Level Novelty
    Lin Ai, Ziwei Gong , Harshsaiprasad Deshpande , Alexander Johnson , Emmy Phung , Ahmad Emami , and 1 more author
    In Proceedings of the 31st International Conference on Computational Linguistics, Jan 2025
  8. PropaInsight: Toward Deeper Understanding of Propaganda in Terms of Techniques, Appeals, and Intent
    Jiateng Liu*Lin Ai * , Zizhou Liu , Payam Karisani , Zheng Hui , May Fung , and 3 more authors
    In Proceedings of the 31st International Conference on Computational Linguistics, Jan 2025
  9. Enhancing Pre-Trained Generative Language Models with Question Attended Span Extraction on Machine Reading Comprehension
    Lin Ai, Zheng Hui , Zizhou Liu , and Julia Hirschberg
    In Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing, Jan 2024
  10. Defending Against Social Engineering Attacks in the Age of LLMs
    Lin Ai * , Tharindu Kumarage* , Amrita Bhattacharjee* , Zizhou Liu , Zheng Hui , Michael Davinroy , and 9 more authors
    In Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing, Jan 2024
  11. TweetIntent@Crisis: A Dataset Revealing Narratives of Both Sides in the Russia-Ukraine Crisis
    Lin Ai, Sameer Gupta , Shreya Oak , Zheng Hui , Zizhou Liu , and Julia Hirschberg
    In Proceedings of the International AAAI Conference on Web and Social Media, Jan 2024
  12. Combating the COVID-19 Infodemic: Untrustworthy Tweet Classification using Heterogeneous Graph Transformer
    Lin Ai, Zizhou Liu , and Julia Hirschberg
    In Workshop Proceedings of the 17th International AAAI Conference on Web and Social Media, Jan 2023
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